What is GDPR?

In 2016, the European Union (EU) approved a new privacy regulation called the General Data Protection Regulation commonly known as the GDPR. It’s a mandatory ruling that applies to all companies that collect the data and information of EU individuals and meet certain territorial requirements. The GDPR is designed to strengthen the security and protection of personal data in the EU, as well as provide businesses with a structured framework on how to collect, process, use, and share personal data. Under the GDPR, the concept of “personal data” is very broad, and covers almost any information relating to a specific individual.

When are these regulations starting to be enforced?

All companies collecting or processing the personal data of EU individuals must be GDPR compliant by May 25, 2018. 

Will Hygger be compliant with the GDPR by May 25, 2018?

Yes. Hygger will be compliant to the extent required on or before May 25, 2018 and will continue to comply on an ongoing basis.

Does the GDPR prevent a company from storing data outside of the EU?

Nothing in the GDPR prevents businesses from storing data outside of the EU, provided that the data processors adhere to the necessary regulations and protections. At Hygger, we store our data with Amazon Web Service (AWS), which is based in the US. Like Hygger, AWS has announced that it will comply with the GDPR when it becomes enforceable on May 25, 2018.

How is Hygger preparing for GDPR compliance?

We welcome the arrival of GDPR and view the regulations as raising the bar for data protection, security, and compliance. We are closely analyzing the requirements of the GDPR and are working to make enhancements to our product, contracts, and documentation. We’re approaching this process with our engineering, product, security and legal teams, to implement the necessary procedures and practices.

Where is Hygger's data system located?

At Hygger, we store our data with Amazon Web Service (AWS), which is based in the US. Like Hygger, AWS has announced that it will comply with the GDPR when it becomes enforceable on May 25, 2018. Nothing in the GDPR prevents businesses from storing data outside of the EU, provided that the data processors adhere to the necessary regulations and protections. 

Where is Hygger located?

Hygger is a product of US Company 32dayz, Inc.

16200 Ventura Blvd, Suit 322 

City Encino, CA 91436

How is the access to our data controlled?

Your password protects your account. You can get access to your data only by providing a valid pair of login and password.

How does Hygger take care of the confidentiality of personal information?

Your private data such as email and name is visible only within your company.

How does Hygger assist in answering data subject requests?

We provide data export option in Hygger. If clients’ data is stored in tasks/boards/projects users have an option to export it in JSON format in Company Settings. 

In case you need to completely remove all data from Hygger’s database, leave your request at support@hygger.io and we will delete the information as soon as possible. 

In case you need to customize data access restriction, please contact us at support@hygger.io

How does Hygger return or delete data at the end of processing?

You can make use of a build-in export function to export your data stored in Hygger.

Any company can request to delete their data and company registered in Hygger. In that case the data is completely deleted from our servers. There’s no undo for this action.

How are backups handled?

We make backup data every 4 hours to be sure that your data are safe.

How does Hygger communicate about practices and updating them?

We notify our users about any updates in Hygger’s legal practices and policies in advance through an email or a customer messaging platform. 

Besides, you can always see time of the last update of any documents from the Legal section on hygger.io 

How does Hygger take care of the activities of another data processors?

We do not transfer any information you store in Hygger to outside parties except Amazon Web Services (AWS) which store Hygger’s data. All the privacy issues are regulated by Data Processing Agreement between Hygger and AWS.

What measures does Hygger do for security?

Hygger works only over Hyper Text Transfer Protocol Secure connection. 

Passwords are stored only in encrypted form.

What technical measures does Hygger do for security?

1. Web connections to the Hygger service are via TLS 1.2 and above. We prohibit any insecure connection.

2. We use only https cookies. All cookie files are encrypted and can be set only by our server.

3. Passwords are stored only in encrypted form with salt. So even technical specialists having access to a database are unable to see your password or find users with the same password.

Where can I learn more about GDPR?

Additional information is available on the official GDPR website of the European Union.

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